Deep Focus Client Onboarding Hub
Welcome to Deep Focus
Welcome to Deep Focus. We’re excited to partner with you to build, manage, and grow your brand’s digital presence.
Our goal is to create high-quality, strategic content that not only represents your brand professionally but also helps you reach and engage the right audience.
This onboarding process helps us gather the key information we need to understand your business, brand voice, and goals so that we can begin planning content and managing your platforms effectively.
Through the following steps, we will:
• Learn more about your brand and marketing goals
• Collect the assets and access needed to manage your accounts
• Establish a smooth workflow between your team and ours
Once completed, our team will begin setting up your brand hub, content planning structure, and platform access so we can start executing your digital strategy.
We look forward to creating with you.
CLIENT BRAND & STYLE QUESTIONNAIRE
We kindly ask the you complete the attached questionnaire to help us gain a better understanding of the aesthetic and branding elements of your company.
BRAND & STYLE QUESTIONNAIRE
Your Checklist
To ensure a smooth start to our collaboration, we’ve created a simple onboarding checklist that outlines the key steps required before we begin managing your social media.
These steps allow us to:
• Gather essential brand assets and information
• Secure access to your platforms and accounts
• Understand your brand’s voice, audience, and marketing goals
• Set up internal systems for planning, content creation, and reporting
Completing this checklist helps us avoid delays and ensures that our team has everything needed to begin developing content and managing your platforms effectively.
Brand Assets
  • Logo files (PNG/SVG)
  • Brand colors & fonts (if available)
  • Any existing brand guidelines/ Brand Kit
Account Access
  • Login access to current social media pages
  • OR approval to create new platforms on your behalf ( only where applicable)
  • Business email for account setup/ login
Company Information
  • Primary contact person
  • Business address & phone number
  • Website link
  • Brief brand background (mission, industry, values)
  • Company Profile (if available)
Content Support
  • Product/service information
  • Any available photos, videos, or testimonials
  • Internal updates or announcements you'd like shared
Approvals & Preferences
  • Approval flow (who signs off on content)
  • Preferred posting style or reference pages
  • Any "do not post" categories
Verification Documents (Clients interested in Meta & TikTok Verification)
  • Company registration documents
  • Authorized representative ID
  • Proof of address (for Meta Verification)
Brand Hub (Notion)
Your Brand Hub
We use Notion to organize and manage your brand's digital workspace.
Your Brand Hub will serve as a centralized location where we store and manage key information related to your account, including:
  • Brand assets (logos, fonts, colors)
  • Content plans and posting schedules
  • Campaign concepts and ideas
  • Important documents and references
  • Notes and internal planning for your brand
This allows our team to stay organized and ensures that all information related to your brand is accessible, structured, and easy to manage.s
Secure Password Management (1Password)
Secure Account Access
To maintain the highest level of security for your accounts, we use 1Password for password management.
1Password allows us to securely store and share login credentials without exposing sensitive information.
This means:
• Your passwords are encrypted and securely stored
• Credentials can be safely shared with authorized team members
• No passwords are sent via email, WhatsApp, or unsecured channels
If account access is required, we may request that credentials be shared through 1Password or another secure method to ensure your accounts remain protected.
Security and confidentiality are a top priority in how we manage client platforms.